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Administrator
How can I connect App with external Apps?
Log into your mobile App and go in the Profile page. Click on “ Link” . In the Link page you’ll have the App list. Choose the App you want to link to and click on “ Connect ”....
Mobile app Mobile app Q&As
Dec 2, 2022 Mobile app Q&As
Administrator
Does the Guardian feature stop when using Sport mode?
Yes, the Guardian feature is suspended during exercise. During exercise you often intentionally exceed your normal health metrics, like heart rate and breath rate. At such times, visible and audible G...
Mobile app Mobile app Q&As
Dec 2, 2022 Mobile app Q&As
Administrator
What is the QR code feature on the App, and what can I do with it?
The App’s QR code feature will allow you to add up to three (3) QR codes or images to display on your LifeWatch Generation 2 device. You can add transportation tickets, proof of vaccination, membershi...
Mobile app Mobile app Q&As
Dec 2, 2022 Mobile app Q&As
Administrator
How can I upload QR codes on the App?
1. Open your App. 2. Go into the Device page and click on QR code . 3. Select a maximum of 3 images from your phone’s camera roll by clicking on each available slot. Adjust each image in the frame and...
Mobile app Mobile app Q&As
Dec 2, 2022 Mobile app Q&As
Administrator
Where can I visualize my QR code images I uploaded through the App?
Once you have uploaded the images in the App’s QR code feature, they will be displayed on the Home Screen of your LifeWatch Generation 2. Just swipe down with your finger on the Home Screen until you ...
Mobile app Mobile app Q&As
Dec 2, 2022 Mobile app Q&As
Administrator
Why can’t I upload my images on the App’s QR feature?
If you cannot upload your images in The App’s QR feature , it is possible that one of these conditions has occurred: Your LifeWatch has a low battery . The App hasn’t completed the data synchronizatio...
Mobile app Mobile app Q&As
Dec 2, 2022 Mobile app Q&As
Administrator
What happens if I click on “Account deletion” on the App?
By choosing to go through the “ Account deletion ” process available in the App setting, all the Wallets and App profiles will be deactivated and all the data related to your account, App and device w...
Mobile app Mobile app Q&As
Dec 2, 2022 Mobile app Q&As
Administrator
Where can I find the App UID?
Open the App. You can find this information by going to the Device page of your Smart App. The UID is located below the MAC address, on the top of the page. You can find this information also in your ...
Mobile app Mobile app Q&As
Dec 2, 2022 Mobile app Q&As
Administrator
What is the difference between the Sport mode on the device and the Sport mode on the phone?
If you choose to start any sport activity from the phone, it will only track the time, distance and calories thanks to the GPS , but it won’t measure any medical data since it doesn’t have any connect...
Mobile app Mobile app Q&As
Dec 2, 2022 Mobile app Q&As
Administrator
Can I connect more than one device?
No, you cannot connect more than one wearable device. You can only add and connect the health scale Leggera when a wearable device is already connected....
Mobile app Mobile app Q&As
Dec 1, 2022 Mobile app Q&As
Administrator
How can I change the language on the App?
The language on the app is set automatically, based on the language on your phone. To change the language on the App, you need to change the language on your phone settings. You can only change the la...
Mobile app Mobile app Q&As
Dec 1, 2022 Mobile app Q&As
Administrator
How can I upload and check my health records in the App?
Open the App and make sure your LifeWatch is connected to your phone. If not, please pair your devices . Go to the Data page and slide your finger down the screen to load your Health Data. As you scro...
Mobile app Mobile app Q&As
Dec 1, 2022 Mobile app Q&As
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